Support
If you have a question or need immediate support, please use our live phone support. It is available Monday-Friday: 08:00 - 19:00
Saturday / Sunday: Closed , Pacific Time.
- USA and Canada (Toll Free): 888-511-8600
- Australia (Toll Free): 1300ESCROW (1300 372 769)
- Other Countries: +1-415-801-2270
For customer assistance beyond our phone support hours, please send us an email at
office@Euro-Logistics.eu instead. We will have one of our Email Support Representatives reach you at the soonest possible time.
We are always ready to help you but because of regulatory rules, Euro-Logistics.eu customer support is limited in what they can and cannot assist you with.
They can assist you with:
- Verifying transaction status
- Sending amendment forms
- Explaining general escrow
They can assist you with the following items, but may not perform them on your behalf:
- Entering tracking information
- Accepting merchandise
- Rejecting merchandise
- Submitting a payment
- Agreeing to terms
- Sending a lost password
We are here to help - whether it's a technical question, a problem or a suggestion. Connect with us by phone or the email form provided for your convenience.
For quick answers, browse FAQ topics
Germany address :
- Markscheiderstraße 32, 13407 Berlin, Germany
- e-mail : office@euro-logistics.eu)
- Other Countries: +1-415-801-2270
Spain address :
- C-245, 5-3, 08850 Castelldefels, Barcelona, Spain
- e-mail : office@euro-logistics.eu)
- Other Countries: +1-415-801-2270
UK address :
- Business Park, 31 Greenhill Cres, Watford WD18 8YB, UK
- e-mail : office@euro-logistics.eu)
- Other Countries: +1-415-801-2270